1.
Šekularac-Ivošević S, Bauk S. Quantitative and Qualitative Basis of Customer Relationship Management Concept Development in the Adriatic Ports. Trans. Marit. Sci. [Internet]. 2012 Oct. 18 [cited 2024 Apr. 15];1(2):109-16. Available from: https://www.toms.com.hr/index.php/toms/article/view/29