Struggling in a Man’s World: Moderated and Mediation Model for Women to Stay in the Logistics Industry

Abdul Hafaz Ngah; Nurul Izni Kamalrulzaman; Samir Rahi; Nurul Haqimin Salleh; Jagan Jeevan; Aamir Rashid

doi:10.7225/toms.v15.n01.w02

Authors

Abdul Hafaz Ngah Universiti Malaysia Terengganu, Faculty of Business, Economics & Social Development, Terengganu, Malaysia https://orcid.org/0000-0002-9928-1708
Nurul Izni Kamalrulzaman Universiti Sultan Zainal Abidin, Faculty of Bioresources and Food Industry, Terengganu, Malaysia https://orcid.org/0009-0008-3441-9973
Samir Rahi University of Punjab, Hailey College of Banking & Finance, Lahore, Pakistan https://orcid.org/0000-0003-1211-1229
Nurul Haqimin Salleh Universiti Malaysia Terengganu, Faculty of Business, Economics & Social Development, Terengganu, Malaysia https://orcid.org/0000-0001-6187-8624
Jagan Jeevan Universiti Malaysia Terengganu, Faculty of Business, Economics & Social Development, Terengganu, Malaysia
Aamir Rashid The City University of New York, York College, School of Business and Information Systems, New York, USA https://orcid.org/0000-0003-3002-9114

DOI:

https://doi.org/10.7225/toms.v15.n01.w02

Keywords:

Women in logistics, Intention to stay, Self-determination theory, Justice, Work-life conflict

Abstract

Technological advancements have transformed the nature of work, attracting more women to challenging industries such as the logistics industry. Despite this technological advancement and progress in promoting gender equality, achieving gender parity in this industry remains stagnant. Using the extended self-determination theory, this study explores new mediating and moderating variables to identify factors influencing female employee retention in the logistics industry in Malaysia. Based on a quantitative approach and purposive sampling, 278 responses were collected from women in the logistics industry through online surveys. Most direct hypotheses were supported, and significant mediation and moderation effects were found. In addition to contributing to the body of knowledge on women in logistics, the findings provide insights for managers by highlighting the importance of meaningful policies to ensure female employee retention in the logistics industry and support SDG 5 to promote equal gender opportunities.